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Associate Professor
University of Ottawa, Ontario, Canada
Dr. Kwok is an emergency medicine physician at the University of Ottawa. He has a Masters in Health Administration from the Telfer School of Management, where he subsequently returned to lecture and was awarded the Teacher of the Year award in 2014. His special interests and research focus include ED flow, Quality Improvement and Patient Safety. Ed has successfully led large healthcare change projects such as the development of ED Surge Plans and the implementation of structured hospital-wide M&M processes.