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Wednesday, Apr 19
2:00 PM – 3:00 PM CDT

Dude! Where's my caulk? We Really Need Maintenance Shop Organization and Inventory Management!
Location: 121DE
Lead Presenter: Chris King-Dye, CAMT, MA – Full House Marketing and Training
Maintenance (English)

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Earn 1 CEC
Wednesday, Apr 19
3:15 PM – 4:15 PM CDT

Ditch the Drama! Real Tips to Bringing Back Great Customer Experience for Maintenance Teams.
Location: 121DE
Lead Presenter: Chris King-Dye, CAMT, MA – Full House Marketing and Training
Maintenance (English)

Sponsored By

Earn 1 CEC
Wednesday, Apr 19
4:30 PM – 5:30 PM CDT

Shop Talk with Dude and Man
Location: 121DE
Lead Presenter: Paul Rhodes, CAMT, CAPS, CAMT+E, CAMT+L, PHTA-CPOI, EPA-Univ – Brookfield Properties
Presenter: Mark Vanderhoof, EPA, CPOI. – RPM Living
Maintenance (English)

Sponsored By

Earn 1 CEC
Thursday, Apr 20
9:00 AM – 10:00 AM CDT

Promoted to Maintenance Supervisor; NOW WHAT?
Location: 121CD
Lead Presenter: Paul Rhodes, CAMT, CAPS, CAMT+E, CAMT+L, PHTA-CPOI, EPA-Univ – Brookfield Properties
Maintenance (English)

Sponsored By

Earn 1 CEC
Thursday, Apr 20
10:15 AM – 11:15 AM CDT

Why Ramping Right Matters: Transform Maintenance Recruiting, Resident Retention and Tech Retention Through Training
Location: 121CD
Lead Presenter: Krista Washbourne (she/her/hers) – The Bainbridge Companies
Maintenance (English)

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Earn 1 CEC
Thursday, Apr 20
11:30 AM – 12:30 PM CDT

Superb Service Operations and Team Culture
Location: 121CD
Lead Presenter: Mark Cukro, CAMT1, CAMT II, CAPS, NAAEI Faculty, HVAC Excellence, EPA Proctor, Instructor with the Pool and Hot Tub Alliance Proctor – Plus One, Inc. - Service Team Training
Maintenance (English)

Sponsored By

Earn 1 CEC