Vice President of Learning and Development The Bainbridge Companies
Session Description: Everyone agrees that as managers and operators, your maintenance team is the backbone of health at your communities-- from resident retention all the way to asset preservation. You can not function without a good maintenance team. However, you struggle with finding and keeping enough skilled maintenance techs.
The real problem is that the labor and talent shortage is PERMANENT-- not something temporary or that you can overcome with different recruitment tactics. Nor is retention easy, when everyone is looking for the highest dollar. But the “ramp” process is most often overlooked and underappreciated. Its goals murky and hard to accomplish.
Join this session to learn how to ramp faster, more effectively and with better outcomes. Overcome issues that have plagued your maintenance training for years by standardizing best practices and getting to the root of the problem. You'll walk away with 3 things you can do today to better your recruitment and retention efforts and ramp better with every new hire from now on.
Learning Objectives:
Understand why training technical skills is often so ineffective and why that affects recruiting efforts long-term.
Learn how to assess skill sets, reduce ramp time, and increasing mentorship during the first 90 days onboard.
Add leadership initiatives, career visibility programs, and best practices to take even the most training-adverse tech to the next level.