Director, Knowledge Acquisition and Transfer Iowa Association of Community Providers, Optimae, LEAdeRNship Institute Jesup, Iowa
People have been exposed to a significant amount of trauma in the wake of the COVID-19 pandemic that has led to increased mental health symptoms that have affected workplace productivity and relationships. A trauma-informed approach shouldn’t be limited to working with patients. Great leaders can use an empathetic trauma-informed approach to build a psychologically safe workplace that can increase creativity, innovation, performance and quality of relationships. Leaders will learn the steps to build their personalized trauma-informed empathic approach.
Define trauma-informed empathy, psychological safety and trauma-informed workplace.
Describe the importance and application of empathy within leadership.
Demonstrate trauma-informed principles in the workplace.
Personalize a trauma-informed leadership approach.