Director, Community Relations United Counseling Service, Inc. Schenectady, New York
Finding Access to Services and Treatment (FAST) is designed to help assess, triage and respond efficiently and effectively to those who call or walk in. Through this method clients feel heard, respected and validated. Individuals are seen immediately and leave with what they need -- either referral or appointment. FAST offers the right service with the right provider at the right time for anyone seeking service. Client is seen by a team that listens deeply. Using Collaborative Network Approach (CNA), an interviewer leads the session and a staff member will reflect on what occurs during the session. Reflections generate discussion and bring useful observation to the participants.
Learning Objectives:
Describe an overview of the FAST model and conduct considerations for implementation for your program.
List innovative ways, post pandemic to incorporate an evidence based practice model. Collaborative Network Approach is based on Open Dialogue (EBP) and embedded into the daily workflow.
Demonstrate strategies that offered same day access to services during a time in which our community was in crisis.
FAST meets clients needs by offering assessments, short term or long term therapy. There are robust obtions including, IOP, Euqine Assistaed Psychotherapy; indivdual, couples, family sessions or a variety of group options.
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