In Information Security a bad actor is an adversary that is interested in attacking technology systems. This presentation will go over the various vulnerabilities that bad actors can utilize to harm first responders and create chaos for a PSAP. Telephony denial of service attacks on the phone lines. Prank calls and "swatting" utilized for a multitude of nefarious reasons. Using the Freedom of Information Act and exploiting DTMF to obtain the phone number of a victim. Lastly, ransomware/malware attack vectors and a tale of a ransomware attack on a PSAP and the lessons learned in the aftermath.
Learning Objectives:
At the culmination of this session, participants should be able to identify various security issues (physical, cyber, denial of service) that put First Responders, and citizens, at risk.
At the culmination of this session, participants should be able to educate other people about various security issues (physical, cyber, denial of service) and create policies and procedures to reduce the risk of these threats.
At the culmination of this session, participants should be able to understand the vectors for ransomware/malware and be able to talk to their IT department or develop training to mitigate a ransomware/malware event.
