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Sunday, August 7, 2022
9:00 AM – 10:00 AM
911 and FirstNet - Working Better Together

Location:Anaheim Convention Center, 209
Main Presenter: Mark Titus – AT&T
Co-Presenter: Jimmy Lichtenstein – AT&T
NG9-1-1 and Emerging Technologies

1 CEU

Favorite

Mark Titus – AT&T ### 1600631###Main Presenter###Assoc. Director FirstNet Products###AT&T###
Main Presenter: Mark Titus – AT&T
@@@ Jimmy Lichtenstein – AT&T ### 1730143###Co-Presenter######AT&T###
Co-Presenter: Jimmy Lichtenstein – AT&T
9:00 AM – 10:00 AM
Build Or Join? Best Radio System For My Operations?

Location:Anaheim Convention Center, 208
Main Presenter: Brad R. Barber – Federal Engineering Inc.
Co-Presenter: Bradley Button – Des Moines Police Department
Co-Presenter: Mike Rohrbacher – State of New Mexico
Radio and Wireless Communications Technologies

1 CEU

Favorite

Brad R. Barber – Federal Engineering Inc. ### 1600627###Main Presenter###VP/Special Projects###Federal Engineering Inc.###
Main Presenter: Brad R. Barber – Federal Engineering Inc.
@@@ Bradley Button – Des Moines Police Department ### 1615790###Co-Presenter######Des Moines Police Department###
Co-Presenter: Bradley Button – Des Moines Police Department
@@@ Mike Rohrbacher – State of New Mexico ### 1651175###Co-Presenter######State of New Mexico###
Co-Presenter: Mike Rohrbacher – State of New Mexico
9:00 AM – 10:00 AM
Creating a Culture of Engaged Leaders In The Comm Center

Location:Anaheim Convention Center, 204 A-B
Main Presenter: Steve P. Martini, RPL, ENP – Metropolitan Nashville Emergency Communications Center
Co-Presenter: Paul Boulware – Vector Solutions
Leadership Development

1 CEU

Favorite

Steve P. Martini, RPL, ENP – Metropolitan Nashville Emergency Communications Center ### 1306720###Main Presenter###Emergency Communications Director###Metropolitan Nashville Emergency Communications Center###
Main Presenter: Steve P. Martini, RPL, ENP – Metropolitan Nashville Emergency Communications Center
@@@ Paul Boulware – Vector Solutions ### 1741076###Co-Presenter###Sr. Implementation Manager###Vector Solutions###
Co-Presenter: Paul Boulware – Vector Solutions
9:00 AM – 10:00 AM
Cybersecurity 101

Location:Anaheim Convention Center, 206
Main Presenter: Megan Bixler – APCO International
Cybersecurity in Public Safety Communications

1 CEU

Favorite

Megan Bixler – APCO International ### 1306682###Main Presenter###Technical Program Manager###APCO International###
Main Presenter: Megan Bixler – APCO International
9:00 AM – 10:00 AM
Hurricane IDA-A 14-day FL-TERT deployment to LA

Location:Anaheim Convention Center, 210 A-C
Main Presenter: Natalia Duran, FL-TERT State Coordinator – FLORIDA APCO CHAPTER
Co-Presenter: Lisa Cahill – Marion County Public Safety Communications
Frontline Telecommunicator

1 CEU

Favorite

Natalia Duran, FL-TERT State Coordinator – FLORIDA APCO CHAPTER ### 1600574###Main Presenter###FL-TERT State Coordinator###FLORIDA APCO CHAPTER###
Main Presenter: Natalia Duran, FL-TERT State Coordinator – FLORIDA APCO CHAPTER
@@@ Lisa Cahill – Marion County Public Safety Communications ### 1600717###Co-Presenter######Marion County Public Safety Communications###
Co-Presenter: Lisa Cahill – Marion County Public Safety Communications
9:00 AM – 10:00 AM
Launch Your Own Peer Support Program

Location:Anaheim Convention Center, 303 A-B
Main Presenter: Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications
Co-Presenter: Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority
Co-Presenter: Amy Kubasak, NA – Phoenix Police
Co-Presenter: Ariana Kitty, RPL ENP CMCP – Northwest Central Dispatch System
Co-Presenter: Celeste Baldino – Charlottesville/UVA/Albemarle County ECC
Wellness in the Emergency Communications Center

1 CEU

Favorite

Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications ### 1302443###Main Presenter###Director###Cobb County (E911) Department of Emergency Communications###
Main Presenter: Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications
@@@ Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority ### 1600599###Co-Presenter###Communications Center Manager###Columbus Regional Airport Authority###
Co-Presenter: Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority
@@@ Amy Kubasak, NA – Phoenix Police ### 1612414###Co-Presenter###Communications Manager ###Phoenix Police ###
Co-Presenter: Amy Kubasak, NA – Phoenix Police
@@@ Ariana Kitty, RPL ENP CMCP – Northwest Central Dispatch System ### 1612415###Co-Presenter###Operations Manager###Northwest Central Dispatch System ###
Co-Presenter: Ariana Kitty, RPL ENP CMCP – Northwest Central Dispatch System
@@@ Celeste Baldino – Charlottesville/UVA/Albemarle County ECC ### 1616940###Co-Presenter######Charlottesville/UVA/Albemarle County ECC###
Co-Presenter: Celeste Baldino – Charlottesville/UVA/Albemarle County ECC
9:00 AM – 10:00 AM
Lessons Learned from Recent Cyberattacks

Location:303 C-D
Main Presenter: Sean Scott – SecuLore Solutions
Cutting Edge Developments

1 CEU

Favorite

Sean Scott – SecuLore Solutions ### 1393272###Main Presenter###CEO & CTO###SecuLore Solutions###
Main Presenter: Sean Scott – SecuLore Solutions
9:00 AM – 10:00 AM
Plugging It in: Where FirstNet Fits in the ECC

Location:Anaheim Convention Center, 204 C
Main Presenter: John Hunt – First Responder Network Authority
Co-Presenter: Stephen Devine – FirstNet, Built with AT&T
Co-Presenter: Doug Campbell – Alexandria Department of Emergency and Customer Communications
FirstNet: Transforming the Future of Emergency Communications

1 CEU

Favorite

John Hunt – First Responder Network Authority ### 1306694###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###
Main Presenter: John Hunt – First Responder Network Authority
@@@ Stephen Devine – FirstNet, Built with AT&T ### 1600632###Co-Presenter###Director, Policy and Strategy, FirstNet Program###FirstNet, Built with AT&T###
Co-Presenter: Stephen Devine – FirstNet, Built with AT&T
@@@ Doug Campbell – Alexandria Department of Emergency and Customer Communications ### 1307086###Co-Presenter###Deputy Director###Alexandria Department of Emergency and Customer Communications###
Co-Presenter: Doug Campbell – Alexandria Department of Emergency and Customer Communications
9:00 AM – 10:00 AM
Responding to Drone Calls: Guidance for Emergency Communications Centers

Location:Anaheim Convention Center, 213 B-D
Main Presenter: Samuel Rostow – Cybersecurity and Infrastructure Security Agency
Emergency Preparedness, Response & Situational Awareness

1 CEU

Favorite

Samuel Rostow – Cybersecurity and Infrastructure Security Agency ### 1634051###Main Presenter###Program Manager###Cybersecurity and Infrastructure Security Agency###
Main Presenter: Samuel Rostow – Cybersecurity and Infrastructure Security Agency
9:00 AM – 10:00 AM
We Have a Morale Problem - Am I Part Of The Problem?

Location:Anaheim Convention Center, 207 A-C
Main Presenter: Tony Harrison, BA, MA, ENP – The Public Safety Group LLC
Communications Center Management

1 CEU

Favorite

Tony Harrison, BA, MA, ENP – The Public Safety Group LLC ### 1600582###Main Presenter###President###The Public Safety Group LLC###
Main Presenter: Tony Harrison, BA, MA, ENP – The Public Safety Group LLC
10:30 AM – 11:30 AM
Building Resilience: Lessons Learned from Large Scale Incident Response

Location:Anaheim Convention Center, 213 B-D
Co-Presenter: Karin Marquez, ENP, CMCP – RapidSOS
Co-Presenter: Tyrell Morris – Orleans Parish Communications District
Emergency Preparedness, Response & Situational Awareness

1 CEU

Favorite

Karin Marquez, ENP, CMCP – RapidSOS ### 1306648###Co-Presenter###Chief Public Safety Brand Officer###RapidSOS###
Co-Presenter: Karin Marquez, ENP, CMCP – RapidSOS
@@@ Tyrell Morris – Orleans Parish Communications District ### 1307062###Co-Presenter######Orleans Parish Communications District###
Co-Presenter: Tyrell Morris – Orleans Parish Communications District
10:30 AM – 11:30 AM
Cybersecurity for 911 "What you should know"

Location:Anaheim Convention Center, 206
Main Presenter: Jamie N. Ginn, CISSP, CEH, CASP+, CHFI – OTM Cyber
Cybersecurity in Public Safety Communications

1 CEU

Favorite

Jamie N. Ginn, CISSP, CEH, CASP+, CHFI – OTM Cyber ### 1600585###Main Presenter###President###OTM Cyber###
Main Presenter: Jamie N. Ginn, CISSP, CEH, CASP+, CHFI – OTM Cyber
10:30 AM – 11:30 AM
FirstNet Push-to-Talk: Up Close and Personal

Location:Anaheim Convention Center, 208
Main Presenter: Bob Fowler, MBA University of Chicago – AT&T
Co-Presenter: Mike Newburn – FirstNet, Built with AT&T
Radio and Wireless Communications Technologies

1 CEU

Favorite

Bob Fowler, MBA University of Chicago – AT&T ### 1600633###Main Presenter###Product Management Lead###AT&T###
Main Presenter: Bob Fowler, MBA University of Chicago – AT&T
@@@ Mike Newburn – FirstNet, Built with AT&T ### 1680226###Co-Presenter###National Principle Architect###FirstNet, Built with AT&T###
Co-Presenter: Mike Newburn – FirstNet, Built with AT&T
10:30 AM – 11:30 AM
GIS for Public Safety - Emerging Technologies and Solutions for 2022

Location:Anaheim Convention Center, 303 C-D
Main Presenter: Mike King – ESRI
Cutting Edge Developments

1 CEU

Favorite

Mike King – ESRI ### 1310917###Main Presenter###Director of Emergency Communications and Fraud###ESRI###
Main Presenter: Mike King – ESRI
10:30 AM – 11:30 AM
Hurricane IDA-A 14-day FL-TERT deployment to LA

Location:Anaheim Convention Center, 207 D
Main Presenter: Natalia Duran, FL-TERT State Coordinator – FLORIDA APCO CHAPTER
Co-Presenter: Lisa Cahill – Marion County Public Safety Communications
Frontline Telecommunicator- Repeat Session

1 CEU

Favorite

Natalia Duran, FL-TERT State Coordinator – FLORIDA APCO CHAPTER ### 1600574###Main Presenter###FL-TERT State Coordinator###FLORIDA APCO CHAPTER###
Main Presenter: Natalia Duran, FL-TERT State Coordinator – FLORIDA APCO CHAPTER
@@@ Lisa Cahill – Marion County Public Safety Communications ### 1600717###Co-Presenter######Marion County Public Safety Communications###
Co-Presenter: Lisa Cahill – Marion County Public Safety Communications
10:30 AM – 11:30 AM
Mental Health Solutions for those with No Time or Money

Location:Anaheim Convention Center, 303 A-B
Main Presenter: Erin Yeung – Reno Public Safety Dispatch
Co-Presenter: Shannon Mead, MFTi, ACC – Stack of Stones
Wellness in the Emergency Communications Center

1 CEU

Favorite

Erin Yeung – Reno Public Safety Dispatch ### 1600615###Main Presenter###Public Safety Dispatch Supervisor###Reno Public Safety Dispatch###
Main Presenter: Erin Yeung – Reno Public Safety Dispatch
@@@ Shannon Mead, MFTi, ACC – Stack of Stones ### 1600616###Co-Presenter###Owner/Therapist###Stack of Stones###
Co-Presenter: Shannon Mead, MFTi, ACC – Stack of Stones
10:30 AM – 11:30 AM
People First in NG911 Planning

Location:Anaheim Convention Center, 209
Main Presenter: Christy L. Williams, ENP – NCT9-1-1
Co-Presenter: Toni D. Dunne, ENP – Motorola Solutions
NG9-1-1 and Emerging Technologies

1 CEU

Favorite

Christy L. Williams, ENP – NCT9-1-1 ### 1600645###Main Presenter###Director###NCT9-1-1###
Main Presenter: Christy L. Williams, ENP – NCT9-1-1
@@@ Toni D. Dunne, ENP – Motorola Solutions ### 1306667###Co-Presenter###NGCS Customer Success Manager###Motorola Solutions###
Co-Presenter: Toni D. Dunne, ENP – Motorola Solutions
10:30 AM – 11:30 AM
Stop The Insanity! Moving From Cannibalism To Caretaker

Location:Anaheim Convention Center, 207 A-C
Main Presenter: Kimberly A. Miller, Ph.D. and 18+ years in public safety – Kimberly A. Miller & Associates, LLC
Communications Center Management

1 CEU

Favorite

Kimberly A. Miller, Ph.D. and 18+ years in public safety – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Dr.###Kimberly A. Miller & Associates, LLC###
Main Presenter: Kimberly A. Miller, Ph.D. and 18+ years in public safety – Kimberly A. Miller & Associates, LLC
10:30 AM – 11:30 AM
TACT for 9-1-1 - A Trauma Aware Call-Taking Approach

Location:Anaheim Convention Center, 210 A-C
Main Presenter: Kerry L. Lynch, ENP – New London Police Department
Co-Presenter: Katelin Greatsinger
Frontline Telecommunicator

1 CEU

Favorite

Kerry L. Lynch, ENP – New London Police Department ### 1600601###Main Presenter###Public Safety Dispatcher###New London Police Department###
Main Presenter: Kerry L. Lynch, ENP – New London Police Department
@@@ Katelin Greatsinger ### 1650243###Co-Presenter#########
Co-Presenter: Katelin Greatsinger
10:30 AM – 11:30 AM
The Business of Leadership

Location:Anaheim Convention Center, 204 A-B
Main Presenter: DOUG SHOWALTER – SHOWALTER & COMPANY, INC.
Leadership Development

1 CEU

Favorite

DOUG SHOWALTER – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###
Main Presenter: DOUG SHOWALTER – SHOWALTER & COMPANY, INC.
10:30 AM – 11:30 AM
Wildland Fire & Other All-Risk Incidents

Location:Anaheim Convention Center, 204 C
Main Presenter: Kevin Nida – First Responder Network Authority
Co-Presenter: Kody Kerwin – Murphy's Fire Protection District
Co-Presenter: Jason Matthews – Lake County Sheriff's Office
Co-Presenter: Dave Fontneau – Orange County Sheriff's Department
FirstNet: Transforming the Future of Emergency Communications

1 CEU

Favorite

Kevin Nida – First Responder Network Authority ### 1678792###Main Presenter###Sr. Public Safety Advisor###First Responder Network Authority###
Main Presenter: Kevin Nida – First Responder Network Authority
@@@ Kody Kerwin – Murphy's Fire Protection District ### 1680397###Co-Presenter######Murphy's Fire Protection District###
Co-Presenter: Kody Kerwin – Murphy's Fire Protection District
@@@ Jason Matthews – Lake County Sheriff's Office ### 1680398###Co-Presenter###Sergeant###Lake County Sheriff's Office###
Co-Presenter: Jason Matthews – Lake County Sheriff's Office
@@@ Dave Fontneau – Orange County Sheriff's Department ### 1680407###Co-Presenter###Director of Communications & Technology###Orange County Sheriff's Department###
Co-Presenter: Dave Fontneau – Orange County Sheriff's Department
1:00 PM – 2:00 PM
2 Minute Tips to a Healthier You

Location:Anaheim Convention Center, 303 A-B
Main Presenter: Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority
Co-Presenter: Johnna Sells – Franklin County Emergency Management & Homeland Security
Wellness in the Emergency Communications Center

1 CEU

Favorite

Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority ### 1600599###Main Presenter###Communications Center Manager###Columbus Regional Airport Authority###
Main Presenter: Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority
@@@ Johnna Sells – Franklin County Emergency Management & Homeland Security ### 1616377###Co-Presenter###Regional Communications Coordinator/911 Coordinator###Franklin County Emergency Management & Homeland Security###
Co-Presenter: Johnna Sells – Franklin County Emergency Management & Homeland Security
1:00 PM – 2:00 PM
Before the Phone Rings: Data-First Requests for Service

Location:Anaheim Convention Center, 209
Main Presenter: Karin Marquez, ENP, CMCP – RapidSOS
NG9-1-1 and Emerging Technologies

1 CEU

Favorite

Karin Marquez, ENP, CMCP – RapidSOS ### 1306648###Main Presenter###Chief Public Safety Brand Officer###RapidSOS###
Main Presenter: Karin Marquez, ENP, CMCP – RapidSOS
1:00 PM – 2:00 PM
Change the Culture...Change the Game

Location:Anaheim Convention Center, 204 A-B
Main Presenter: Holly J. Williams, CPE, RPL, ENP, CMCP – Orange County Emergency Communications
Co-Presenter: Chris Cord – Orange County Emergency Communications Center (VA)
Leadership Development

1 CEU

Favorite

Holly J. Williams, CPE, RPL, ENP, CMCP – Orange County Emergency Communications ### 1306621###Main Presenter###Training Coordinator###Orange County Emergency Communications###
Main Presenter: Holly J. Williams, CPE, RPL, ENP, CMCP – Orange County Emergency Communications
@@@ Chris Cord – Orange County Emergency Communications Center (VA) ### 1604864###Co-Presenter###Emergency Communications Director###Orange County Emergency Communications Center (VA)###
Co-Presenter: Chris Cord – Orange County Emergency Communications Center (VA)
1:00 PM – 2:00 PM
Closing the Coverage Gap with High Power User Devices

Location:Anaheim Convention Center, 208
Main Presenter: Mike Barney – FirstNet, Built with AT&T
Co-Presenter: Karla Jurrens – Texas Department of Public Safety
Radio and Wireless Communications Technologies

1 CEU

Favorite

Mike Barney – FirstNet, Built with AT&T ### 1600634###Main Presenter###Principal Architect###FirstNet, Built with AT&T###
Main Presenter: Mike Barney – FirstNet, Built with AT&T
@@@ Karla Jurrens – Texas Department of Public Safety ### 1389424###Co-Presenter######Texas Department of Public Safety###
Co-Presenter: Karla Jurrens – Texas Department of Public Safety
1:00 PM – 2:00 PM
Emergency Telecommunicators Need Access to a Community AED Registry

Location:Anaheim Convention Center, 303 C-D
Main Presenter: Richard Price, MPA – PulsePoint Foundation
Cutting Edge Developments

1 CEU

Favorite

Richard Price, MPA – PulsePoint Foundation ### 1600639###Main Presenter###President/Founder (Fire Chief, ret.)###PulsePoint Foundation###
Main Presenter: Richard Price, MPA – PulsePoint Foundation
1:00 PM – 2:00 PM
Employee Satisfaction - the Missing Link in Staffing and Retention

Location:Anaheim Convention Center, 207 A-C
Main Presenter: Crystal N. Lawrence, RPL, ENP – APCO International, Inc.
Communications Center Management

1 CEU

Favorite

Crystal N. Lawrence, RPL, ENP – APCO International, Inc. ### 1306706###Main Presenter###Communications Center and 9-1-1 Services Director###APCO International, Inc.###
Main Presenter: Crystal N. Lawrence, RPL, ENP – APCO International, Inc.
1:00 PM – 2:00 PM
Planning to Use FirstNet: From County Fairs to the Big Game

Location:Anaheim Convention Center, 204 C
Main Presenter: Doug Harder – First Responder Network Authority
Co-Presenter: Fred Scalera – FirstNet Program at AT&T
Co-Presenter: Nicole Diedrick – Phoenix Fire Department | Phoenix Regional Dispatch Center
Co-Presenter: Tim Dorsey, BS, EMT-P – Lake Ozark Fire Protection District
FirstNet: Transforming the Future of Emergency Communications

1 CEU

Favorite

Doug Harder – First Responder Network Authority ### 1600643###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###
Main Presenter: Doug Harder – First Responder Network Authority
@@@ Fred Scalera – FirstNet Program at AT&T ### 1613448###Co-Presenter###Director Program Management, Response Operations Group###FirstNet Program at AT&T###
Co-Presenter: Fred Scalera – FirstNet Program at AT&T
@@@ Nicole Diedrick – Phoenix Fire Department | Phoenix Regional Dispatch Center ### 1613449###Co-Presenter###Communications Center Manager###Phoenix Fire Department | Phoenix Regional Dispatch Center###
Co-Presenter: Nicole Diedrick – Phoenix Fire Department | Phoenix Regional Dispatch Center
@@@ Tim Dorsey, BS, EMT-P – Lake Ozark Fire Protection District ### 1660841###Co-Presenter###Division Chief###Lake Ozark Fire Protection District###
Co-Presenter: Tim Dorsey, BS, EMT-P – Lake Ozark Fire Protection District
1:00 PM – 2:00 PM
Stop The Insanity! Moving From Cannibalism To Caretaker

Location:Anaheim Convention Center, 207 D
Main Presenter: Kimberly A. Miller, Ph.D. and 18+ years in public safety – Kimberly A. Miller & Associates, LLC
Communications Center Management- Repeat Session

1 CEU

Favorite

Kimberly A. Miller, Ph.D. and 18+ years in public safety – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Dr.###Kimberly A. Miller & Associates, LLC###
Main Presenter: Kimberly A. Miller, Ph.D. and 18+ years in public safety – Kimberly A. Miller & Associates, LLC
1:00 PM – 2:00 PM
Successful Organization of Special Event Communications

Location:Anaheim Convention Center, 213 B-D
Main Presenter: Louis H. Libin – Broad Comm, Inc.
Emergency Preparedness, Response & Situational Awareness

1 CEU

Favorite

Louis H. Libin – Broad Comm, Inc. ### 1600576###Main Presenter###President###Broad Comm, Inc.###
Main Presenter: Louis H. Libin – Broad Comm, Inc.
1:00 PM – 2:00 PM
Telecommunicator Mental Health, PTSD, and Suicide

Location:Anaheim Convention Center, 210 A-C
Main Presenter: Jason E. Long – LevelUp 911 Training
Frontline Telecommunicator

1 CEU

Favorite

Jason E. Long – LevelUp 911 Training ### 1600595###Main Presenter###CEO/Instructor###LevelUp 911 Training###
Main Presenter: Jason E. Long – LevelUp 911 Training
2:30 PM – 3:30 PM
America's Public Safety Network at 10 Years: A FirstNet Retrospective

Location:Anaheim Convention Center, 204 C
Main Presenter: Jeremy Zollo – First Responder Network Authority
Co-Presenter: Chris Lombard – Seattle Fire Department
Co-Presenter: Blake DeRouchey – Iowa Homeland Security & Emergency Management
Co-Presenter: Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International
Co-Presenter: Darrin Jones – Federal Bureau of Investigation
Co-Presenter: Lisa Casias – First Responder Network Authority
FirstNet: Transforming the Future of Emergency Communications

1 CEU

Favorite

Jeremy Zollo – First Responder Network Authority ### 1663987###Main Presenter###Chief Market Engagement Officer###First Responder Network Authority###
Main Presenter: Jeremy Zollo – First Responder Network Authority
@@@ Chris Lombard – Seattle Fire Department ### 1663985###Co-Presenter###Deputy Chief###Seattle Fire Department###
Co-Presenter: Chris Lombard – Seattle Fire Department
@@@ Blake DeRouchey – Iowa Homeland Security & Emergency Management ### 1663986###Co-Presenter###E911 Program Manager###Iowa Homeland Security & Emergency Management###
Co-Presenter: Blake DeRouchey – Iowa Homeland Security & Emergency Management
@@@ Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Co-Presenter######Association of Public-Safety Communications Officials (APCO) International###
Co-Presenter: Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International
@@@ Darrin Jones – Federal Bureau of Investigation ### 1676848###Co-Presenter###FirstNet Authority Board Member###Federal Bureau of Investigation###
Co-Presenter: Darrin Jones – Federal Bureau of Investigation
@@@ Lisa Casias – First Responder Network Authority ### 1723556###Co-Presenter###Acting CEO###First Responder Network Authority###
Co-Presenter: Lisa Casias – First Responder Network Authority
2:30 PM – 3:30 PM
Answer The Call To Be Your Best Self Every Day

Location:Anaheim Convention Center, 210 A-C
Main Presenter: Jill A. Plush – Kyle Plush Answer The Call Foundation
Main Presenter: Ron L. Plush – Kyle Plush Answer The Call Foundation
Frontline Telecommunicator

1 CEU

Favorite

Jill A. Plush – Kyle Plush Answer The Call Foundation ### 1600596###Main Presenter###Co-Founder###Kyle Plush Answer The Call Foundation###
Main Presenter: Jill A. Plush – Kyle Plush Answer The Call Foundation
@@@ Ron L. Plush – Kyle Plush Answer The Call Foundation ### 1385522###Main Presenter###Co-founder###Kyle Plush Answer The Call Foundation###
Main Presenter: Ron L. Plush – Kyle Plush Answer The Call Foundation
2:30 PM – 3:30 PM
Investing In the Future: Developing Young Professionals in Your Center

Location:Anaheim Convention Center, 204 A-B
Main Presenter: Zachary Dykes, RPL – Missouri State Highway Patrol
Co-Presenter: Timothy Stencel, RPL – Northwest Central Dispatch
Co-Presenter: Andrea King – Carbyne
Co-Presenter: Johnathan Jones – Georgia Emergency Communications Authority
Co-Presenter: Brett Wrenn – Carbyne
Leadership Development

1 CEU

Favorite

Zachary Dykes, RPL – Missouri State Highway Patrol ### 1600575###Main Presenter###Communications Operator III###Missouri State Highway Patrol###
Main Presenter: Zachary Dykes, RPL – Missouri State Highway Patrol
@@@ Timothy Stencel, RPL – Northwest Central Dispatch ### 1341792###Co-Presenter###Telecommunicator/EMA Liaison###Northwest Central Dispatch###
Co-Presenter: Timothy Stencel, RPL – Northwest Central Dispatch
@@@ Andrea King – Carbyne ### 1600629###Co-Presenter######Carbyne###
Co-Presenter: Andrea King – Carbyne
@@@ Johnathan Jones – Georgia Emergency Communications Authority ### 1611364###Co-Presenter######Georgia Emergency Communications Authority###
Co-Presenter: Johnathan Jones – Georgia Emergency Communications Authority
@@@ Brett Wrenn – Carbyne ### 1611365###Co-Presenter######Carbyne###
Co-Presenter: Brett Wrenn – Carbyne
2:30 PM – 3:30 PM
Mental Health Solutions for those with No Time or Money

Location:Anaheim Convention Center, 207 D
Main Presenter: Erin Yeung – Reno Public Safety Dispatch
Co-Presenter: Shannon Mead, MFTi, ACC – Stack of Stones
Wellness in the Emergency Communications Center- Repeat Session

1 CEU

Favorite

Erin Yeung – Reno Public Safety Dispatch ### 1600615###Main Presenter###Public Safety Dispatch Supervisor###Reno Public Safety Dispatch###
Main Presenter: Erin Yeung – Reno Public Safety Dispatch
@@@ Shannon Mead, MFTi, ACC – Stack of Stones ### 1600616###Co-Presenter###Owner/Therapist###Stack of Stones###
Co-Presenter: Shannon Mead, MFTi, ACC – Stack of Stones
2:30 PM – 3:30 PM
Preparing For The Unexpected

Location:Anaheim Convention Center, 213 B-D
Main Presenter: Contessa A. Stilts – Jay County Sheriff's Dept
Co-Presenter: Courtnee Taylor – Jay County Sheriff's Office
Emergency Preparedness, Response & Situational Awareness

1 CEU

Favorite

Contessa A. Stilts – Jay County Sheriff's Dept ### 1600609###Main Presenter###Assistant 911 Director###Jay County Sheriff's Dept###
Main Presenter: Contessa A. Stilts – Jay County Sheriff's Dept
@@@ Courtnee Taylor – Jay County Sheriff's Office ### 1608379###Co-Presenter######Jay County Sheriff's Office###
Co-Presenter: Courtnee Taylor – Jay County Sheriff's Office
2:30 PM – 3:30 PM
Priority for Data, Video and Information Services

Location:Anaheim Convention Center, 206
Main Presenter: Billy Bob Brown, Jr. – CISA
Cybersecurity in Public Safety Communications

1 CEU

Favorite

Billy Bob Brown, Jr. – CISA ### 1600625###Main Presenter###Executive Assistant Director###CISA###
Main Presenter: Billy Bob Brown, Jr. – CISA
2:30 PM – 3:30 PM
Stress & Morale in the ECC
Location:Anaheim Convention Center, 303 A-B
Main Presenter: Holly J. Williams, CPE, RPL, ENP, CMCP – Orange County Emergency Communications
Wellness in the Emergency Communications Center

1 CEU

Favorite

Holly J. Williams, CPE, RPL, ENP, CMCP – Orange County Emergency Communications ### 1306621###Main Presenter###Training Coordinator###Orange County Emergency Communications###
Main Presenter: Holly J. Williams, CPE, RPL, ENP, CMCP – Orange County Emergency Communications
2:30 PM – 3:30 PM
Succession Planning in the PSAP

Location:Anaheim Convention Center, 207 A-C
Main Presenter: Kylie Slayton, RPL – Colorado State Patrol
Communications Center Management

1 CEU

Favorite

Kylie Slayton, RPL – Colorado State Patrol ### 1600591###Main Presenter###Training Coordinator###Colorado State Patrol###
Main Presenter: Kylie Slayton, RPL – Colorado State Patrol
2:30 PM – 3:30 PM
Why Band 14's Unique Integration with FirstNet is a Game Changer for Public Safety

Location:Anaheim Convention Center, 208
Main Presenter: Stephen Devine – FirstNet, Built with AT&T
Radio and Wireless Communications Technologies

1 CEU

Favorite

Stephen Devine – FirstNet, Built with AT&T ### 1600632###Main Presenter###Director, Policy and Strategy, FirstNet Program###FirstNet, Built with AT&T###
Main Presenter: Stephen Devine – FirstNet, Built with AT&T
2:30 PM – 3:30 PM
Z - Axis Information Can Provide Even More Precise Location Information

Location:Anaheim Convention Center, 209
Co-Presenter: Tyler Thompson – GeoComm, Inc.
Co-Presenter: Jim Carlson, BA computer science. MBA management – Lumen Technologies / Public Safety
Main Presenter: John Brosowsky – GeoComm
Main Presenter: Brett Whitney – Lumen
NG9-1-1 and Emerging Technologies

1 CEU

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Tyler Thompson – GeoComm, Inc. ### 1600587###Co-Presenter###Strategic Account Executive###GeoComm, Inc.###
Co-Presenter: Tyler Thompson – GeoComm, Inc.
@@@ Jim Carlson, BA computer science. MBA management – Lumen Technologies / Public Safety ### 1600586###Co-Presenter###Director - Public Safety Business Development###Lumen Technologies / Public Safety###
Co-Presenter: Jim Carlson, BA computer science. MBA management – Lumen Technologies / Public Safety
@@@ John Brosowsky – GeoComm ### 1613479###Main Presenter###VP of Innovation###GeoComm###
Main Presenter: John Brosowsky – GeoComm
@@@ Brett Whitney – Lumen ### 1752547###Main Presenter###Account Director, Business Development Public Safety###Lumen###
Main Presenter: Brett Whitney – Lumen