Presentation Description: When planning for the future of your PSAP, are you thinking about all the aspects? We plan for system upgrades, new technologies, and new buildings, but do we plan for new leadership? Identifying and nurturing future leadership from internal candidates is just as important as keeping your center at the forefront of new technologies and standards. Learn what succession planning entails, from identifying key skills and competencies of a position, to resources we can provide and create detailing how to carry out the position responsibilities, to identifying, mentoring, and coaching future leaders before the promotional process begins.
Learning Objectives:
At the end of this session, participants will be able to define and create succession plans for key leadership roles based on key skills and competencies of those roles.
At the end of this session, participants will have learned how to identify and develop talent within their center through delegation, coaching, and mentoring.
At the end of this session, participants will have learned how to identify key leadership and soft skills needed to succeed in leadership roles.