The changes affecting the business of law firms and the provision of legal services have been accelerated by the COVID-19 pandemic. These changes include the widespread use of consultants, fixed-fee engagements, and the retention of more work by internal legal departments. In addition, law firms face challenges to hire and retain top legal talent. It is incumbent on information professionals to understand the nature of these changes so that they can alter the services they provide to better match the new realities of the business of law.
Learning Objectives:
Describe the market forces influencing the changes in the delivery of legal services
Define how information professionals must adapt to meet these changes
Advocate for changes to the delivery of library and information services to reflect better the new realities of the legal industry.
Demonstrate a more comprehensive understanding of the business of law and how information professionals can enhance the delivery of legal services.