Completing this evidence-based workshop will help you buffer yourself against client-related stress. By the end of this program, you will understand how client caregiver burden affects the pet owners you work with, the decisions they make, and how their burden affects you and your team through burden transfer. Research showing the effectiveness of this specific workshop in reducing burden transfer, stress, and burnout in veterinary personnel will be presented. Once you learn what burden transfer looks like in your own life, evidence-based techniques will be taught to help you reduce your own stress and burnout related to difficult client interactions. You will be able to change your own reactions during client interactions and minimize burden transfer.
Learning Objectives:
Participants will identify what client caregiver burden is and why it is important
Participants will understand how client caregiver burden affects veterinary personnel via burden transfer
Participants will be able to implement concrete steps to reduce burden transfer using the evidence-based ACTion Plan for Burden Transfer
