Hospital for Special Surgery
New York, NY, United States
Melissa Flores, MPH, LCSW is the Senior Outcomes Manager for the Dept. of Social Work Programs at the Hospital for Special Surgery. She is responsible for monitoring, tracking and analyzing race, ethnicity, language, sexual orientation and gender identity data collection throughout the institution. In her role, she works collaboratively across departments to explore, identify and address health disparities specific to orthopedic and rheumatology care. In addition, she creates educational materials to communicate to both patients and staff about various initiatives to assess and address diverse population needs, as well as community benefit and community service program initiatives and collaborations. She previously served as the Social Work Program Coordinator of the Charla de Lupus (Lupus Chat)® Program for 4+ years, a national program offering people with lupus and their families peer health support and education in both English and Spanish. She coordinated all aspects of the program including the monthly Teen, Young Adult and Parent Support Group and provided psychosocial support to adult and pediatric patients with lupus and their loved ones. Ms. Flores received a Master of Social Work degree and a Master of Public Health from Columbia University. Ms. Flores’s special interests include creating and implementing interventions for managing chronic illnesses, healthcare disparities, population health, program evaluation and research.
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Saturday, November 12, 2022
12:00 PM – 1:00 PM Eastern Time
