Harry conceived the operational infrastructure, IT systems and customer service platform for WiscMed and has refined and developed these solutions to support the national launch of the Wispr digital otoscope. He was a key contributor in helping to create the WiscMed Customer Service team. Harry was also instrumental in bringing the Wispr digital otoscope to market by coordinating and managing all WiscMed partners and vendors throughout the development, pre-production and production phases.
Harry is an experienced operations executive, with decades of experience running large-scale global operations for iconic lifestyle brand retailers, Duluth Trading and Lands’ End.
He previously was Vice President of Operations at Duluth Trading Company, a work wear retail and direct-to-consumer company. At Duluth Trading, Harry was responsible for the creation of operational distribution centers and customer service capabilities that supported a rapidly growing internet business and the retail store expansion from 2 to 50 stores over his 4.5 years with the company.
Prior to Duluth Trading, Harry was SVP of Global Operations for Lands’ End. He spent 25 years helping Lands’ End grow warehousing and customer service both domestically and internationally in Japan, Germany and the UK.
Harry graduated from the University of Wisconsin-Madison with a bachelor’s degree in Industrial Engineering and received an MBA from Pepperdine University. He has served on the Executive Committee of The Parcel Shippers Association, a Washington DC trade organization that promotes competition in the parcel delivery market. Harry is a member of the local high school boys lacrosse Board of Directors and currently serves as the Board President.