S39E - Patient Advocate & Personal Advocate: Speaking Up & Speaking Out as a Technician

Sunday, February 19, 2023

3:00 PM – 3:50 PM

Location: Mandalay Bay, Oceanside B, Level 2

Earn 1 CE Hours

Sponsored By

NATIONAL ASSOCIATION OF VETERINARY TECHNICIANS IN AMERICA (NAVTA

Presenter(s)

Melissa Evans, LVT, VTS (ECC)

LVT, VTS(ECC)
Brooklyn, NY, United States

Handouts

Moderator(s)

Mary L. Berg, RVT, RLATG, VTS (Dentistry)

CEO and Founder
Beyond The Crown Veterinary Education
Lawrence, KS, United States

Being an advocate for our patients is a large part of a technician’s job. Sometimes that can be intimidating. Even more intimidating is advocating for ourselves. This lecture will provide tips to help technicians overcome the difficulty they may have speaking up at work. We will discuss having positive and successful interactions with doctors, management, other technicians, and pet owners. Participants will learn how to ask for what they need to make sure they are fully utilized, avoid burnout and make coming to work enjoyable.

Learning Objectives:

Examine ways to make interactions with co-workers beneficial and useful
Discuss the best ways to advocate for our patients
Describe how to connect and collaborate with pet owners to give the best care to the patient