SA137 - Tiered Technician Training Practices

Monday, February 20, 2023

4:35 PM – 5:25 PM

Location: South Seas H, Level 3

Earn 1 CE Hours

Presenter(s)

Kenichiro Yagi, MS. RVT, VTS (E&CC, SAIM) (he/him/his)

Chief Veterinary Nursing Officer
Veterinary Emergency Group
New City, NY, United States

Moderator(s)

Kimberly Pope-Robinson, DVM

Founder and CEO
1 Life Connected
Ellicott City, MD, United States

Many of us have survived the "sink or swim" method of training, but it doesn't have to be that way! Hiring great people and training them up is a consistent challenge for veterinary practices. Structured training guided by a compilation of knowledge, procedures, and tasks expected by veterinary technicians at each stage of their career provides a visible career and growth pathway. Such a system is a necessary piece for technician recruitment, fulfillment, and retention.

Learning Objectives:

Describe the elements of a tiered training program
Identify key benefits brought to the team by a tiered training program
Discuss the challenges associated with maintaining a tiered training program