Chief Veterinary Officer TeleVet Walton, KY, United States
Client communication and engagement are critical to improving patient outcomes and increasing revenue. But how do you ask overworked, stressed vets and staff to spend more time reaching out to clients? Fortunately, you don't have to. By implementing a few practical strategies, you can improve client communication and spend less time answering phone calls and messages than you do today.
Learning Objectives:
How to empower your team to respond to basic, repetitive questions and requests for information
faster than ever, so they don't distract from other critical work
Key strategies to help you minimize no-shows and cancellations - and boost compliance
Best practices to ensure your entire clinic communicates consistent medical recommendations and
treatment plans
