S30A - Why Fear Free is Good Business

Tuesday, February 21, 2023

8:00 AM – 8:50 AM

Location: Mandalay Bay, Oceanside B, Level 2

Earn 1 CE Hours

Sponsored By FEAR FREE LLC, WVC

FEAR FREE, WVC

Co-Presenter(s)

Louise Dunn, CEO, OWNER

Owner, CEO
Snowgoose Veterinary Management Consulting
Winston Salem, NC, United States

Handouts
Marty Becker, DVM

Founder of Fear Free
Pet Complex, P.A.
Bonners Ferry, Idaho, United States

Anytime a new product or service is introduced in a veterinary practice, there is always the requirement to show a return on investment - be that ROI in terms of improving medical outcomes, client experience, team performance, or business finance. Fear Free is no different. Any practice implementing Fear Free techniques should expect to see an ROI. Fear Free takes great strides to survey its certified professionals and gather relevant data to assess the impact of Fear Free on both man and beast.

Learning Objectives:

Verify the impact on patient medical outcomes
Examine the impact on team morale and mental wellness
Track practice KPIs after implementing Fear Free