PM14 - Reskill & Upskill Existing Employees To Prevent Attrition

Sunday, February 19, 2023

5:00 PM – 5:50 PM

Location: Breakers H, Level 2

Earn 1 CE Hours

Presenter(s)

Louise Dunn, CEO, OWNER

Owner, CEO
Snowgoose Veterinary Management Consulting
Winston Salem, NC, United States

Handouts

Moderator(s)

Stephanie Mckennon, BS, CVPM

Practice Manager
Pet Medical Center of Pasco
Pasco, WA, United States

One of the most significant issues facing practice managers today is a toss-up between finding someone to hire and preventing a great resignation in the practice. Since it costs much more to replace a team member, practice managers must focus on empowering and developing current team members to encourage longevity.

Learning Objectives:

Position team members for career growth
Identify areas where reskilling and upskilling make the most sense
Develop additional stages for your team training program