Owner Ewing Animal Hospital Boise, ID, United States
In this course we will describe four common areas where veterinary practice culture and systems can lead to wellbeing concerns: Ambiguity, Stagnation, Sacrifice and Authority. Ambiguity with our values, goals and expectations can leave our employees confused about their own roles. Stagnation of wages, staffing levels and hours can lead not only to decreased wellbeing, but also loss in revenue and increased turn over. Sacrifice can lead to a lack of work life balance. Finally, the natural hierarchy of medicine can lead to a culture of authority. This culture leads to barriers in communication, and has been shown to lead to medical errors. Course participants will be taught how to recognize these issues in their own practice and address them if present.
Learning Objectives:
Learn to recognize the four toxic cultures that can be present in veterinary medicine
Work on defining your practice's mission and values
Learn the national averages for compensation, benefits and hours, as well as how to look up a living wage for your zip code
Identify areas within your practice that may be affecting work life balance, and discuss scheduling techniques and policies to address these
Cultivate a culture of growth and mutual respect in your practice
