Technology and Marketing Consultant Nancy Dewitz LLC Osseo, WI, United States
Explore the concept of discovery, the tools that you can use to explore root cause analysis, and how to act once you have the right information.
Learning Objectives:
Upon completion, the participant will be able to work through reporting a patient safety event avoiding blame. They will understand the concept of root cause analysis and develop a consistent process to help prevent future risks associated with the event.
Upon cmpletion, the participant will be able to use a fishbone diagram to work through a safety or adverse event. They will identify how to narrow down their focus on 3 specific tasks that can prevent an event from occuring in the future.
Upon completion, the participant will be able identify the seven steps in working through root cause analysis to utilze when an event occurs.