Owner/DVM Adams Pet Hospital Asbury, IA, United States
Have you ever found yourself wondering, “What will it take to get these people doing what I want them to do?” Raising the bar on client interactions first requires some groundwork. You need to have a clear vision of what better client service, communication and education looks like. Then you need to communicate that vision to your team, teach them how to make the vision real and reward them for a job well done.
Learning Objectives:
Why and how to share your vision with your team
How to teach your team more effective client communication skills