Regional Operations Director VCA MVH Goodyear, AZ, United States
In this session, the attendee will learn the basics of implementing a loyalty program in a veterinary practice. We will review the 5 key elements, such as platform requirements and program design needed to engage the pet owner to influence behavior that will increase client spending. This session pairs nicely with "the 7 Love Languages of Client Loyalty."
Learning Objectives:
Decide if a loyalty program is right for your practice
Understand the benefits of a loyalty program
Learn the do's and don'ts of a loyalty program in a veterinary practice
.jpg "Stacee Santi, DVM photo")
