WS07 - The 7 Love Languages of Client Loyalty

Tuesday, February 21, 2023

4:35 PM – 6:25 PM

Location: Surf F, Level 2

Earn 2 CE Hours

This session has reached capacity

Instructor(s)

Stacee Santi, DVM

Founder
VET2PET APP BUILDERS
Bayfield, CO, United States

Attendees will learn the 7 levels that strengthen the bond with their client's "love language" is an essential part of building (and keeping) a profitable, sustainable, efficient practice centered around the veterinary-client relationship. Identifying, retaining, and engaging customers, especially high and mid-value, is critical to maximizing the veterinary team's daily impact on the lives of animals..

2 CE hours. Purchase required. Capacity: 50. Price: $55.

Clicking favorites on the WVC Connect App or Eventscribe Website is not equivalent to registering for the course.

Learning Objectives:

Identify the top 7 factors that clients use to decide if they are going to be loyal to a business
Create an action plan to implement the 7 factors into your business strategy
Understand the financial and well-being of building a loyal clientele
Learn how to become a proactive business vs reactive business