Chairperson Hawaii Public Utilities Commission Honolulu, Hawaii
This presentation examines a situation that delayed a project because of public concerns, elected and appointed officials' nonsupport, and lack of proactive project and process management. Presenters share best practices for alleviating those problems and describe effective management tools and techniques.
NPC Peer Reviewers assigned this presentation a learning level of Foundational. For more on learning-level descriptions, visit our General Information Page.
Learning Objectives:
Identify the four stages of public outreach and how planners can anticipate and mitigate potential challenges in each stage.
Compare different techniques for engaging elected and appointed officials.
Consider several techniques to proactively manage budgets, schedules, people, and expectations.