711 - Building Common Ground One Interaction at a Time

Friday, March 3, 2023

4:30 PM – 6:30 PM EST

Location: Georgia World Congress Center, Presentation Theater - Exhibit Hall

CE Hours: 2

AUDIENCE: AHP

IN-PERSON COURSE ACCREDITATIONS: ABO S23N002 ; AOA PARA PM-0096-22 ; AZ OPT ; FL OPT 20-965572 ; GA OPT GBDO-23-003 ; KY OPHTH ; NC OPT MGMT NCM-2023-015 ; NV OPT ; SC OPT 20-965572 ; TN OPT

Ryan Parker, OD; Brook Carrasco, ABOC, NCLEC; Pete Hanlin, LDO, ABOM

Lecturer(s)

Ryan Lee Parker, OD

Senior Director of Professional Development
EssilorLuxottica
Flower Mound, Texas, United States

Disclosure(s): No relevant disclosure to display

Co-Lecturer(s)

Pete Hanlin, LDO, ABOM

Vice President Professional Services
Essilor of America
Hickory Creek, Texas, United States

Disclosure(s): No relevant disclosure to display
Brooke K. Carrasco, ABOC, NCLEC

Customer Training and Education Manager
EssilorLuxottica
Kennedale, Texas, United States

Disclosure(s): No financial relationships to disclose

Disclosure(s):

Ryan Lee Parker, OD: No relevant disclosure to display

Pete Hanlin, ABOM: No relevant disclosure to display

Brooke K. Carrasco, ABOC, NCLEC: No financial relationships to disclose

Brought to you by the National Academy of Opticianry and SECO International.

This class will dive into the details of the popular DISC behavioral assessment tool. Each of us is a blend of all four DISC styles. Understanding the subtle nuances of your DISC profile will show you how to communicate with others and how you prefer to be communicated with. Understanding your primary behavior traits will help you know which situations you thrive in and which ones may push you out of your comfort zone.

Learning Objectives:

Upon conclusion of this activity, attendees will be able to:

Understand the basis for DISC
Explore the 4 DISC behavioral types
Understand what the DISC graph shows
How to interpret a success insights wheel
Learn how to pick up subtle behavioral cues
Use the concepts learned to improve office communication