Principal Research Lead, Process & Performance Management APQC
This course introduces the concepts, terminology, skills, and techniques that allow us to get control of the work we do in our organizations. Understanding that work only gets done through process, how we design, document, manage, and support processes over time is stronger when we apply proven process and process management practices.
APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard
Learning Objectives:
Participants will leave this course with a roadmap of process techniques and how they fit across the process lifecycle for any work process.