Craig Mailhiot, CPCU, AIC

Director of Claims
Florida Family Insurance

Craig Mailhiot is the Director of Claims for Florida Family Insurance. Craig's area of responsibility includes the development of long-term and short-term department goals and policies and objectives; hiring, training, and retaining staff; and assisting in the managing of a variety of technical and administrative issues, including workflow, staffing, and various personnel issues, as well as participating in complex claims and catastrophe planning.

Craig has 24 years of combined experience in claims adjusting and claims management of personal and commercial auto, property, liability, and flood claims. He has focused his past eight years primarily on residential property and liability claims. Craig has extensive experience in planning for and responding to major catastrophes.

Presentation(s):

• Don't Get It Twisted! - How to Handle Claims Involving Tornadoes and Microbursts (T3)

  Tuesday, January 24, 2023
  1:30 PM – 3:15 PM

• Don't Get It Twisted! - How to Handle Claims Involving Tornadoes and Microbursts (Repeat) (W12)

  Wednesday, January 25, 2023
  1:30 PM – 3:15 PM