Session Description: Skyrocketing maintenance team turnover is one of the greatest challenges the multifamily industry is facing. While compensation accounts for one of the reasons seasoned veterans are leaving their current jobs, there are many other controllable reasons that you may not even be aware of. In this session, discover the top 10 frustrations maintenance employees are dealing with that leadership can influence, based on thousands of multifamily employee surveys. Gain insight into not only what the challenges are, but how to address and resolve them. The result? Happier, more productive, more engaged maintenance employees who will stay longer.
Learning Objectives:
Learn the top 10 frustrations maintenance team members are facing at their workplace and make improvements based on them.
Understand how these frustrations translate into increased stress, lower productivity, and higher turnover
Implement key strategies to uncover and remove obstacles for maintenance employees to improve the experience, enhance engagement, and increase retention