Owner, Professional Speaker Tyler Enslin International
Session Description: Creating a culture that embraces frequent candid feedback is essential to the growth of both individuals and organizations. Without it, productivity falls, communication becomes ineffective, and ultimately employee engagement and retention suffer. Although these facts are well known, many still avoid feedback because it can by nature be uncomfortable or even feel personal at times. In this highly interactive training participants will be equipped with specific skills to deliver even challenging feedback in a way that is both effective and empathetic. Also attendees of this program will learn specific techniques to receive feedback in a way that allows them to manage their internal and external responses, and as a result gain value from each exchange. While this topic is of particular interest to those in leadership roles, the concepts discussed in this training are essential for employees of all levels to implement.
Learning Objectives:
Understand the 3 most common barriers that hinder feedback or make it ineffective
Learn 5 techniques to deliver virtually any feedback effectively
Learn 4 techniques when receiving feedback to manage reactions and gain value