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Full Schedule

Full Schedule

  • Wednesday, April 19, 2023
  • 9:00 AM – 2:00 PM CDT
    TAA PAC Sporting Clay Tournament
  • 11:30 AM – 6:00 PM CDT
    Registration
  • 11:30 AM – 8:00 PM CDT
    TAA ONE Exhibitor Move In
  • 2:00 PM – 3:00 PM CDT
    Active Shooter Preparedness and Response
  • 2:00 PM – 3:00 PM CDT
    Becoming a Brand- How to build your brand to become irreplaceable
  • 2:00 PM – 3:00 PM CDT
    Change Your Welcome Mat: Amenity Revolution
  • 2:00 PM – 3:00 PM CDT
    Creative Copywriting: Crafting Messages That Get Attention - and Results
  • 2:00 PM – 3:00 PM CDT
    Dude! Where's my caulk? We Really Need Maintenance Shop Organization and Inventory Management!
  • 2:00 PM – 3:00 PM CDT
    Extinction of the Whiteboard: Evolution of Maintenance Technology and Process
  • 2:00 PM – 3:00 PM CDT
    Managing & Leading Great Staff & Team Meetings
  • 2:00 PM – 3:00 PM CDT
    Recruiting is the New Marketing: How Creative Multifamily Leaders Find and Retain Team Members Today
  • 2:00 PM – 3:00 PM CDT
    Roundtable Discussion: Training Directors
  • 2:00 PM – 3:00 PM CDT
    The Art of Influence
  • 2:00 PM – 3:00 PM CDT
    When The Price is too High, Don't Lower Rents. Increase VALUE!
  • 3:15 PM – 4:15 PM CDT
    Answer the Phone! Diminished Service as a Result of High Occupancies
  • 3:15 PM – 4:15 PM CDT
    Bridging the Distance: Creating and Maintaining Engagement in the Virtual World
  • 3:15 PM – 4:15 PM CDT
    Connecting The Dots- Your Blueprint to Social Media
  • 3:15 PM – 4:15 PM CDT
    Ditch the Drama! Real Tips to Bringing Back Great Customer Experience for Maintenance Teams.
  • 3:15 PM – 4:15 PM CDT
    First Day and Beyond: Creating an Onboarding Experience for Retention from the start.
  • 3:15 PM – 4:15 PM CDT
    Leveraging the power of livestreaming to engage potential and current residents or customers
  • 3:15 PM – 4:15 PM CDT
    Roundtable Discussion - De-escalation and Personal Safety
  • 3:15 PM – 4:15 PM CDT
    Stop Kidding Yourself - Complaining Is NOT A Conversation!
  • 3:15 PM – 4:15 PM CDT
    Stop Rental Fraud: How To Recognize A Fake Identification
  • 3:15 PM – 4:15 PM CDT
    Texas vs Everybody: Views From the Rollercoaster
  • 3:15 PM – 4:15 PM CDT
    The 5 Beliefs of an Irresistable Leader
  • 4:30 PM – 5:30 PM CDT
    2023 On-Site Employee Retention Risk Report
  • 4:30 PM – 5:30 PM CDT
    Breaking the Rules of Talent Management…What you wish you would have known
  • 4:30 PM – 5:30 PM CDT
    Creating The Most Influential Marketing Ever Seen on Social Media and Websites
  • 4:30 PM – 5:30 PM CDT
    Everyone Can Be a Geek - Tech Tips, Tools & Tricks to Make You More Productive (and Have Fun)
  • 4:30 PM – 5:30 PM CDT
    Get to Yes! Journalistic & Improv Approaches to Interviewing the Prospect
  • 4:30 PM – 5:30 PM CDT
    Property Management is RUFF: Dealing with Our Four-Legged Friends
  • 4:30 PM – 5:30 PM CDT
    Roundtable Discussion: Onboarding
  • 4:30 PM – 5:30 PM CDT
    Selling Hacks For Introverts
  • 4:30 PM – 5:30 PM CDT
    Shop Talk with Dude and Man
  • 4:30 PM – 5:30 PM CDT
    The Magic of MindMaps: A Fun & Interactive Brainstorming Tool
  • 4:30 PM – 5:30 PM CDT
    The ONE initiative you didn’t know you needed…. The Art of Mentoring.
  • 6:30 PM – 9:30 PM CDT
    TAA Kickoff Party @ Billy Bob's Texas
  • 9:00 PM – 11:00 PM CDT
    Open for Supplier Hospitality
  • Thursday, April 20, 2023
  • 7:30 AM – 2:30 PM CDT
    TAA ONE Exhibitor Move In
  • 7:30 AM – 7:00 PM CDT
    Registration
  • 8:00 AM – 9:00 AM CDT
    Association Executives Council Breakfast (closed)
  • 9:00 AM – 10:00 AM CDT
    2023 Multifamily Outlook Part 1: The Operator Perspective
  • 9:00 AM – 10:00 AM CDT
    Affordable Housing Best Practices & Tips to Maintenance Compliance
  • 9:00 AM – 10:00 AM CDT
    Apathy To Empathy: 4 Methods To Cure Fatigue & Bring The Compassion Back
  • 9:00 AM – 10:00 AM CDT
    Executive Roundtable: Market Outlook
  • 9:00 AM – 10:00 AM CDT
    Hear Ye, Hear Ye! Mock Eviction Trial - Tips for Handling the Complicated Eviction.
  • 9:00 AM – 10:00 AM CDT
    Hire and Retain to Harness the Energy of Students on Your Team
  • 9:00 AM – 10:00 AM CDT
    Is DE&I Ever Social Engineering - How To Advocate Not Alienate
  • 9:00 AM – 10:00 AM CDT
    Promoted to Maintenance Supervisor; NOW WHAT?
  • 9:00 AM – 10:00 AM CDT
    R410A Refrigerant Phase Down (presented in Spanish)
  • 9:00 AM – 10:00 AM CDT
    Roundtable Discussion: Marketing
  • 9:00 AM – 10:00 AM CDT
    Strategies for Success: Best Practices for Independent Owners
  • 9:00 AM – 10:00 AM CDT
    The Power of Gratitude: Keeping your team happy and engaged
  • 9:00 AM – 10:00 AM CDT
    What Triggers Me? How do I understand and overcome them?
  • 9:00 AM – 10:00 AM CDT
    What Your Maintenance Team is NOT telling you but wants to!
  • 10:15 AM – 11:15 AM CDT
    2023 Multifamily Outlook Part 2: The Supplier Partner Perspective
  • 10:15 AM – 11:15 AM CDT
    Achievement NOW! Elevate Your Success
  • 10:15 AM – 11:15 AM CDT
    Business Etiquette and the LGBTQ+ Community—What You Need to Know
  • 10:15 AM – 11:15 AM CDT
    Electrical Outlets and Problems (presented in Spanish)
  • 10:15 AM – 11:15 AM CDT
    Energize Your Workday!
  • 10:15 AM – 11:15 AM CDT
    Executive Roundtable: Operational Efficiencies
  • 10:15 AM – 11:15 AM CDT
    Independent Owner Brainstorming Session
  • 10:15 AM – 11:15 AM CDT
    Leading Edge Strategies for Today's Competitive Market
  • 10:15 AM – 11:15 AM CDT
    Partnering for a Successful Turn
  • 10:15 AM – 11:15 AM CDT
    People Are stressed and Angry! How to Keep Your Cool, Your Residents and Create Peace
  • 10:15 AM – 11:15 AM CDT
    Roundtable Discussion: Better Together - Office and Service as a Team
  • 10:15 AM – 11:15 AM CDT
    TAA Board Meeting
  • 10:15 AM – 11:15 AM CDT
    TDHCA Update
  • 10:15 AM – 11:15 AM CDT
    Why Ramping Right Matters: Transform Maintenance Recruiting, Resident Retention and Tech Retention Through Training
  • 10:30 AM – 11:30 AM CDT
    What About Me? Building Resilient Leaders & Embracing Self-Care
  • 11:30 AM – 12:30 PM CDT
    Apartment Leasing Masterclass: What You Must Know to Be Successful in Today's Market
  • 11:30 AM – 12:30 PM CDT
    Be Kind to Your Mind - Mastering Mental Health
  • 11:30 AM – 12:30 PM CDT
    Effective Feedback
  • 11:30 AM – 12:30 PM CDT
    Executive Roundtable: Housing Affordability
  • 11:30 AM – 12:30 PM CDT
    How DE&I is Making a Difference for Organizations
  • 11:30 AM – 12:30 PM CDT
    How HOTMA Applies to the Housing Tax Credit Program
  • 11:30 AM – 12:30 PM CDT
    Legal Best Practices for Independent Owners
  • 11:30 AM – 12:30 PM CDT
    Maintenance Roundtable Discussion (in Spanish)
  • 11:30 AM – 12:30 PM CDT
    Never Say "I didn't have time" Again - Understaning how urgent and important finds you more time
  • 11:30 AM – 12:30 PM CDT
    New World=Fresh Perspective + Improved Plan To Reset & Succeed
  • 11:30 AM – 12:30 PM CDT
    Requests for Accommodation Fair Housing Investigations: The Investigator's Perspective
  • 11:30 AM – 12:30 PM CDT
    Roundtable Discussion: LGBTQ+
  • 11:30 AM – 12:30 PM CDT
    Superb Service Operations and Team Culture
  • 11:30 AM – 12:30 PM CDT
    What Does Today’s Student Housing Say About Tomorrow’s Apartment Renters?
  • 1:30 PM – 3:30 PM CDT
    Thursday General Session with keynote
  • 3:30 PM – 6:30 PM CDT
    Relaxation Station - Chair & Foot Massages
  • 3:30 PM – 6:30 PM CDT
    TAA Education Foundation Lounge
  • 3:30 PM – 6:30 PM CDT
    TAA ONE Expo
  • 3:30 PM – 6:30 PM CDT
    TAA PAC Lounge
  • 3:30 PM – 6:30 PM CDT
    Wellness Hub - Chair Yoga and Mix Your Own Tea
  • 7:30 PM – 10:30 PM CDT
    Stars of Texas Awards Dinner and Gala
  • Friday, April 21, 2023
  • 7:30 AM – 10:30 AM CDT
    Registration
  • 9:00 AM – 11:00 AM CDT
    Bloody Mary Breakfast
  • 9:00 AM – 12:00 PM CDT
    Relaxation Station - Chair & Foot Massages
  • 9:00 AM – 12:00 PM CDT
    TAA Education Foundation Lounge
  • 9:00 AM – 12:00 PM CDT
    TAAEF Kendra Scott Pop-Up
  • 9:00 AM – 12:00 PM CDT
    Wellness Hub - Chair Yoga and Mix Your Own Tea
  • 9:00 AM – 12:30 PM CDT
    TAA ONE Expo
  • 9:00 AM – 12:30 PM CDT
    TAA PAC Lounge
  • 9:30 AM – 9:50 AM CDT
    Writing Your Reputation Checklist
  • 10:00 AM – 10:20 AM CDT
    You Bet Your Assets
  • 10:30 AM – 10:50 AM CDT
    HVAC Changes in 2023
  • 11:00 AM – 11:20 AM CDT
    Top 10 Tips for Effective Employee Training and Development
  • 11:30 AM – 11:40 AM CDT
    TAA ONE Expo - $1,500 Giveaway Drawing
  • 11:45 AM – 11:55 AM CDT
    TAAEF Vehicle Raffle Drawing!