Regional Director Rehabilitation Support Services, Inc. Albany, New York
The Living Room provides an innovative alternative to the emergency department for behavioral health crises. The setting is designed to resemble a living room in a home and is staffed by a licensed clinician, care manager and peer specialist. There have been over 3,500 visits since 2018, saving over $2.3 million dollars in diverting emergency room visits.
Identify the elements and processes that make an alternative to the emergency department a more effective solution to mental health crises.
Analyze how a crisis diversion program can offer person-centered planning to reduce distress level and allow the individual to safely remain in the community.
Examine how the Living Room Model has led to a cost savings of $2.3 million and can be replicated in various communities and contracted with payers.
Explore how to promote a new and alternative form of care.