B21 - Resigned: Understanding Attrition in the Health Care Workforce and the Path Forward

Monday, May 1, 2023

4:15 PM – 5:15 PM

Location: 403 B, Level 2, LACC

None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Relias, LLC and National Council for Mental Wellbeing guarantee this educational conference is free from bias.

Workshop Presenter(s)

Rola Aamar, PhD (she/her/hers)

Partner
Relias
Apex, North Carolina

Slides

Anecdotal stories of understaffing and high attrition rates in the healthcare workforce have dominated the discussion among leaders across the health care field. This is affecting a variety of roles from support staff, to licensed clinicians, to physicians. This concerning trend begs the question: What can leadership do to help manage the attrition and rebuild their health care teams? We will argue that the most important factors to address this trend include strong workplace boundaries, a culture of learning, autonomy in patient-provider practice and trauma-informed organizational practices.

*NASBA Knowledge Level: Intermediate
Prerequisites: Some knowledge of workforce attrition
Advanced Preparation: None

Learning Objectives:

Articulate the factors contributing to workforce attrition, the short- and long-term impacts of low retention rates and the challenges of hiring new staff instead of retaining current staff.
Distinguish between moral injury and burnout, understand the different contributing factors for each and define the role of organizational leadership in helping providers cope with both.
Critique your own organization’s workforce trends and the contributing factors and identify one strategy they can implement to improve the workplace experience for staff.