System Director of Environmental Services, Safety & Security
Northside Hospital
Mrs. Nemetz is the System Director of Environmental Services, Safety & Security for Northside Hospital. Northside is a 3 Hospital System with over 900 licensed beds.
Northside delivers more babies than any other health system in the US.
Fiona’s prior roles include leadership positions at Saint Joseph’s Hospital and Hyatt Hotels with responsibility for EVS and other support departments.
Fiona shares a passion for EVS Leadership with over 30 years’ experience in both the hospitality and healthcare industries. She served on the AHE board from 2008-2009 and was President in 2010. She has published several articles that highlight the importance of an engaged EVS team in partnership with infection prevention to produce a quality patient experience.
Most recently Fiona has focused on the partnership between EVS, Nursing and Infection Prevention to drive outcomes in quality/HCAHPS and patient outcomes. She led the EVS team at the Atlanta campus to achieve the 2015 AHE Department of the Year award for EVS and in 2019 the Cherokee campus was also awarded this prestigious recognition. In 2016 she was awarded the prestigious Phoenix award by AHE in recognition of her professional accomplishments and contributions to the EVS profession. In 2017/18 Fiona presented to audiences both internationally and within the United States including APIC chapters in Kentucky and Georgia. Fiona holds a bachelor’s degree in Hospitality Management and a Master’s Degree in Healthcare Administration.
Monday, June 26, 2023
11:00 AM – 11:30 AM
I do not have any relevant financial / non-financial relationships with any proprietary interests.