Vice President, Office of Experience
ECU Health
Lou Montana Rhodes, DNP, RN is the Vice President for the Office of Experience, Operations at ECU Health. Lou has been with ECU Health for 20 years, served as the Vice President of Nursing in two regional hospitals and now works in the Office of Experience as the operational systems leader for Environmental Services, Food Services, Language Access Services, and Patient Experience Programs. She has 6 direct reports and over 600 team members. Lou earned her Associates Degree at Beaufort County Community College, her Masters of Science and Doctorate of Nursing Practice focused in Nursing Leadership from East Carolina University. She is a member of the North Carolina Nurse Association, NC Organization of Nurse Leaders, and the Watson Caring Science Institute She is a member of East Carolina University’s Sigma Theta Tau, Omicron Delta Kappa, and Phi Kappa Phi.
She is a recipient of the East Carolina University College of Nursing Hall of Fame and The Great 100 Nurses of NC.
She serves on the Center for Family Violence Prevention Board. She is actively involved in continued research on the impact Environmental and Food Services teams have on patient and team experience and engagement.
Wednesday, June 28, 2023
11:00 AM – 11:30 AM
I do not have any relevant financial / non-financial relationships with any proprietary interests.