Abstract: Eager to get started on social media, but worried about how to deal with the hostile or argumentative members of the social media community or even getting pushback from the boss to avoid the situation in the first place? Getting the buy-in from your citizens is important, and sometimes adverse posts and comments can create doubt, confusion, and chaos. Helping convey the understanding can be a big hurdle and remains an important task of public education in any integrated vector management plan, so let’s get you ahead of the game and ready for anything! Undoing the negative perspective that is created on social media can sometimes be as simple as engagement, and other times may require some extra efforts. Being ready for whatever citizens throw at you helps the district and its staff on many levels. During this presentation we will provide some examples of common mosquito control pushback through comments, shares, group pages, and more all while giving some guidance and examples of how to combat that pushback.
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