The leader in corrections is just like the coach of a sports team. To build a strong team and resolve conflicts, the coach must be a trust builder, critic, navigator, provocateur, learning advocate, and renewal champion. We will address every "coach" 's unique issues and how they meet those challenges.
Learning Objectives:
1. Recognize how the workplace can be an environment for conflict.
2. Understand the "coach's" role in addressing and managing conflict.
3. Learn to use practical approaches and the principle of resolving conflict.
4. Recognize how your approach to conflict impacts how you manage it.
5. Develop a commitment to addressing and managing conflict effectively.
