As leaders, we are placed in problematic situations multiple times a day. This course will help you learn how to effectively deescalate challenging situations and avoid physical contact through positive speech.
Learning Objectives:
1. Recognize how verbal confrontations negatively impact your professional standing in the workplace.
2. Understand how using Verbal Judo can decrease the number of complaints lodged against you.
3. Recognize how using Verbal Judo can enhance officer safety.
4. Learn how Verbal Judo can lessen personal stress on the job and at home.
5. Recognize that we all use elements of Verbal Judo already, but it needs to be a more conscious practice.
