Angelica R. Rohner, DMD: No financial relationships to disclose
This lecture will offer strategies on finding quality dental practice staff members, advice on effective management of staff members and suggestions on proven retention strategies. In addition, I will also include pearls of wisdom on those small details that make working with staff daily one of life's greatest pleasures.
Learning Objectives:
Upon completion, participant will be able to define characteristics of a quality staff member and will be able to describe methods to use to find quality staff members.
Upon completion, participant will be able to describe excellent staff management techniques and will be able to demonstrate how and when to use those management techniques.
Upon completion, participant will be able to describe methods on retaining quality dental staff and will be able to demonstrate how and when
and why to use those methods.
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