Other
Mukti Prema, DDS (she/her/hers)
Pediatric Dental Resident
New York University, New York, NY
New York University
New York, New York, United States
Liz Best, MPH
NYU Pediatric Dental
Lauren M. Feldman, DMD, MPH
Postdoctoral Program Director
New York University College of Dentistry
New York, New York, United States
Armine Martirosian, DDS
Pediatric Dental Resident
New York University, New York, NY
New York University
New York, New York, United States
Mukti Prema, DDS (she/her/hers)
Pediatric Dental Resident
New York University, New York, NY
New York University
New York, New York, United States
Lauren M. Feldman, DMD, MPH
Postdoctoral Program Director
New York University College of Dentistry
New York, New York, United States
Purpose: The purpose of this study was to assess resident, faculty, and staff satisfaction with a social work intern (SWI) intervention in an academic dental center.
Methods: A cross sectional survey hosted on Qualtrics was disseminated via email with 3 reminders to 61 participants who had an interaction with the SWI between September 2021 and April 2022. The survey consisted of 17 questions pertaining to referral, tasks completed, patient experiences, workload, and the SWI’s abilities, attitude, and responsiveness. Incomplete surveys and those with duplicate domains were omitted. 51 submissions were evaluated. Descriptive analysis of the data was completed for two groups using Chi-square.
Results: 69% of those who had an interaction with the SWI were satisfied with the SWI’s ability to work together as a patient care team. 21% of respondents reported a decrease in workload with the SWI, 13% reported an increase, and 65% reported no change. Only 45% of those who had an interaction with the SWI 3 or more times were satisfied with the SWI’s general attitude. No results were statistically significant.
Conclusions: Results were cautiously interpreted to identify opportunities for improved satisfaction with the SWI intervention.