Achieving success requires every business to have basic processes and systems solidly in place and working as a machine, churning out predictable, repeatable, and scalable results. Without these building blocks, businesses crumble under their own weight of growth. Attendees learn the five, foundational, building-blocks and obtain the structure necessary to take their practice from chaos to cohesiveness.
Team members bounce into each other with the lack of a consistent patient flow. Providers complete treatment for free as everyone assumes a “we send statements” attitude. Hygiene falls apart with a cross-your-fingers-they-show-up approach to confirmations. If a practice like this manages to be profitable, it is at the expense of everyone’s sanity. However, most practices fail to reach the level of profitability they are capable of due to the chaos and discombobulation of the five foundational processes and systems every practice needs.
Participants learn the details of these five foundational processes: Collections, Confirmation, KPI Tracking, Patient Experience, and Recare. Jen Butler, business coach and consultant, outlines for attendees exactly how to merge each of these processes into a cohesive system that results in a massively, successful practice.
Learning Objectives:
After this lecture, attendees will be able to:
Learn the details of Collections, Confirmation, KPI Tracking, Patient Experience, and Recare processes.
Identify where current processes/systems are efficient and how to blend in new steps.
Develop implementation tools to share with teams to fill in gaps of behaviors.
