Learn how to streamline your office for simplicity. Improve the patient experience and introduce new efficiencies for you and your team. Dr. Hopkins will discuss digital transformation using technology to decrease redundancies and human error. She will review how to eliminate recurring manual-based processes through automation—reducing human error and creating more time for you and your team to deliver higher-quality customer service through personal engagement. Automations lead to decreased labor costs and introduce more freedom for you to choose how you spend your time while still scaling your practice. In this session, Dr. Hopkins will provide an overview of how adopting a workflow based on business process automation will improve team communication, add transparency and accountability, introduce new efficiencies, and allow for scalability. She will highlight the use of Asana Smiles and how it has removed the stress and weight of the digital workload in her life. Attend this session to learn how to eliminate, simplify, automate, and delegate in your practice and take back control of your time.
Learning Objectives:
After this lecture, attendees will be able to:
Understand how to appropriately incorporate technology into your practice to introduce new efficiencies and improve the patient experience.
Evaluate current practice protocols and identify unnecessary or redundant steps that can be eliminated.
Identify areas where you can simplify your workflow and improve team communication, with added transparency of the process.