PM-5 - Management Issues No One Wants to Talk About

Thursday, May 4, 2023

10:00 AM – 11:30 AM CT

Location: McCormick Convention Center Lakeside Center, E353C (Level 3)

Earn 1.5 CE Credits

Speaker(s)

Teresa Duncan, M.S.

President
Odyssey Management, Inc.
Centreville, Virginia

Disclosure(s): American Association of Dental Office Managers: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Care Credit: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Carestack: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Curve Dental: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Empower DDS: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Kleer: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Patterson Dental: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing); Vyne Dental: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing)

Session Host(s)

BM

Bruce Manne, D.M.D.

Disclosure information not submitted.

Do you ever wish someone would have just told you about that strange rule? Or that human resources decisions are so complicated? Unexpected situations can test even the most experienced manager! Often, we manage by our very strong intuition but still make mistakes. Let’s discuss how to protect ourselves by staying ahead of the game. We will use lessons and examples from each other to make us all stronger business leaders!

Learning Objectives:

Prioritize potential threats to the practice
Help your team best respond to patient issues
Find your personal mojo as a manager!