PM-2 - Solving the Three Most Common Battles Between the Front Office and the Back Office

When there is turmoil between the front office and the back office, your patients can feel it. They can sense the frustration and see it on your face when you’re disappointed in one of your team members or even your doctor. Together, let’s set standards in your office so that patients walk away feeling like your office is a well-oiled machine and you go home at night feeling fantastic instead of frustrated.

In this interactive, fun course, team members will experience how it feels when things break down and together look at solutions that can strengthen the respect within so at the end of the day, everyone feels good. We’ll look at things from the clinical and administrative side in this fast-moving course. Attendees will walk away from this course with some tools and system strategies they can implement on their first day back in the office.