Presentation Description: In Austin, Texas, when someone calls 9â€1â€1 they hear, "Austin 9â€1â€1, do you need Police, Fire, EMS, or Mental Health Services?" Discover how Austin's 9â€1â€1 Mental Health Diversion Program transfers over 700 9â€1â€1 calls per month to mental health clinicians, connecting those in need to the mental health treatment system as opposed to the criminal justice system, and freeing up critical emergency resources.
Learning Objectives:
At the culmination of this session, participants will be able to identify mental health call diversion criteria.
At the culmination of this session, participants will be able to describe how collaboration has improved access to care including more immediate and appropriate mental health interventions.
At the culmination of this session, participants will be able to identify strategies and lessons learned in creating alternative response teams.
