The Integrated Dispatcher: Effective Incorporation of Mission Critical Services into Daily Operations

Monday, August 8, 2022

3:30 PM – 4:30 PM

Location: Anaheim Convention Center, 204 C

CE: 1 CEU

Main Presenter(s)

Jennifer L. Harder, PhD

Director - Roadmap Domains
First Responder Network Authority
Boulder, Colorado

Co-Presenter(s)

Joe Duvall

Chief of Police
Dallas Police Department, Georgia
MN

Mike Newburn

National Principle Architect
FirstNet, Built with AT&T
PR

Peter Rogers

Wireless Communications Director, Statewide interoperability Coordinator (SWIC)
Tennessee Advance Communications Network (TACN), Tennessee

Presentation Description: Broadband communications have opened an avenue of great expansion out in the field. This session provides an opportunity to see how agencies are ensuring that this enhances rather than disrupts, the flow of data from the communications center to the field and back. With public safety it's never a oneâ€sizeâ€fitsâ€all solution and we will see how these three agencies have taken distinctly different approaches to enhance their operations.

Learning Objectives:

How to plan and implement the appropriate level of Mission Critical Services into your operation.
Identify and apply Best Practices for implementation of MCX.
Build resource list for assistance as your agency's toolbox expands to include broadband communications.