Enabling Your Friendly Neighborhood Flat Foot

Monday, August 8, 2022

2:00 PM – 3:00 PM

Location: Anaheim Convention Center, 204 C

CE: 1 CEU

Main Presenter(s)

Travis Hull

User Experience Domain Lead
First Responder Network Authority

Co-Presenter(s)

Nicole Diedrick

Communications Center Manager
Phoenix Fire Department | Phoenix Regional Dispatch Center, Arizona
Ashish Kakkad

CTO
San Diego County Sheriff's Department
BG

Brandon Gallion

Director, FirstNet Portfolio & Strategy
FirstNet, Built with AT&T
Sylvia Moir

FirstNet Authority Board Member

Presentation Description: How much time, focus, and energy do telecommunicators expend running common data queries for responders? And if the telecommunicator isn't running the information, despite advances in mobile technologies, first responders find themselves manually entering data into computer systems instead of interacting with citizens. How can better devices, applications, and other technologies help automate routine data tasks to make interactions with first responders more efficient and more positive for all involved? This panel will discuss how to put the power of FirstNet into the hands of public safety by enabling first responders and considering the "right" balance from the emergency communications center (ECC) perspective.

Learning Objectives:

Participants will learn about various technologies that can automate tasks for responders in the field.
Participants will be challenged to consider what the right balance is for their respective jurisdictions to enable responders to help themselves and relieve some burden from the ECC.
Participants will have an opportunity to provide short-term and long-term input on their current and future technology needs with the FirstNet Authority.