Bringing Empathy Off the Page: How Libraries Can Build Empathy in their Communities

One-third of American adults are unable to see the point of view of others, yet half want to improve their empathy skills. Drawing from thousands of in-home interviews and years of research on the subject of empathy, author and empathy expert Rob Volpe is uniquely positioned to share insights and programming ideas for library professionals seeking ways to better serve and support their diverse communities.