Liz Knapp

Regional Manager
Kent District Library

Liz Knapp is a Regional Manager I at Kent District Library in Kent County, Michigan. Liz's region includes three libraries. She is the leader of the Response Framework project. Liz Has worked in libraries for over 20 years in Michigan, Florida and Indiana.

Disclosure information not submitted.

Presentation(s):

• Patron Response Framework: Responding with Empathy, Kindness, and Love to difficult situations

  Monday, June 27, 2022
  10:30am – 11:30am