This fast paced, highly interactive program examines what it means to be a true professional in the volunteer fire service. Sometimes, it's too easy to get distracted or fall back on excuses when we are not properly engaged in our organizations or fail to deliver the quality level of service that our communities not only need, but certainly expect as well. We often are very quick to blame others, our departments or some other outside force, but we fail to give ourselves a proper size up. This presentation is aimed at the individual volunteer firefighter and concentrates on the things that they have direct personal control over that make them a better-trained and more productive member in their hometown volunteer fire department. Regardless of their department's limitations, challenges, issues or overall atmosphere, the indovidual firefighter can certainly stil exemplify true professionalism in all that they say and do.