Recruiting and Retaining Workshop
Saturday, November 12, 2022
This session will be an all-day event, with flexibility to come to one or all of the sessions. Four seasoned leaders will discuss what they are doing and see being done that makes a difference in how recruitment and retention can work. See what others are doing to recruit and retain members involving marketing, leadership and strategic/tactical activities! Bring your questions for group discussion and learning!
Bill Jenaway, Ph.D., CFO, CTO, CFPS, CSPTownship Supervisor
Assistant Chief
Upper Merion Township Fire & EMS
King of Prussia, Pennsylvania
John S. D'AlessandroAssociation Secretary
Fireman's Association of the State of NY
Albany, New York
Trisha L. Wolford, MS, EFO, CFO, CFM, FSEDI, NREMTP
Chief
Anne Arundel County Fire Department
Annapolis, Maryland
Jason Caughey, BS
Fire Chief
Laramie County Fire Authority
Cheyenne, Wyoming
8:00 AM – 9:30 AMDr. Bill Jenaway
This discussion will provide an overview of the best management practices identified as the chief investigator of the USFA's manual FA-310/May 2007 titled "Recruitment & Retention for the Volunteer Emergency Services - Challenges and Solutions", and results of the Recruitment and Retention SAFER Grant project of the Firefighter's Assn. of the State of Pennsylvania.
John D’Allesandro
BEYOND THE FIRELINE: Getting The Message Out - In most departments the need to interact with the media is regarded as a negative activity. If done properly, this can be a productive experience that informs the community and enhances the reputation of a department. This presentation will show how to build positive media relationships, describe the critical components of a useful media release and examine how to interact in a manner that conveys critical information. We will also examine why proper media relations can contribute to your recruitment and retention efforts.
Open Q&A
10:00 AM – 11:30 AMOpen Workshop – Bring your questions, comments, successes and failures to discuss with other Symposium participants. All four speakers will participate in a roundtable to answer your questions and help solve your concerns.
1:00 PM – 2:30 PMChief Trisha Wolford
Marketing to the generations. Knowing your audience and what the needs are in your organization are key to creating a solid marketing plan and growing your membership. Learn the difference in what each generation of the fire service wants and how they can contribute to your community by growing your fire and EMS organization.
Chief Jason Caughey
How to create a culture of ownership within your organization to drive recruitment and retention.
Open Q&A
3:00 PM – 4:30 PMOpen Workshop – Bring your questions, comments, successes and failures to discuss with other Symposium participants. All four speakers will participate in a roundtable to answer your questions and help solve your concerns. A brief recap of the day’s activities will also be conducted.
Bring your plan to the session, let’s talk about what is working, will work, isn’t working or won’t work! Don’t have a plan? No problem, we will give you the format to develop one………
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