Dentist IntentionalDental Consulting East Lansing, Michigan, United States
Participants should be aware of the following financial/non-financial relationships:
Lisa L. Knowles, DDS: Blue across Blue Shield of Michigan (Individual(s) Involved: Self): Employee; Care Credit (Individual(s) Involved: Self): Other Financial or Material Support
Conflict is normal. Embrace it with a better understanding of how it occurs and ways to manage it. This course covers communication strategies with a hands-on ability to determine your conflict resolution style. Learn how to work through difficult conversations that occur in dentistry between co-workers and with patients. Self-study and self-understanding lead to greater personal happiness and greater financial gains for your long-term success. Pre-registration is required.
Learning Objectives:
Determine your individual conflict resolution style
Understand how your teammates think and why they act the way they do
Combine gained understanding to increase profits and an overall enjoyment of your work environment
